March 20, 2025

Common FDCPA Violations and Unfair Practices by Debt Collectors

Explore the list of FDCPA violations & unfair debt collector practices. Protect yourself from harassment. Know your rights & fight back against illegal actions.

Debt collection calls can be stressful, but they should never feel threatening or deceptive. If a collector pressures you with aggressive tactics, you might be dealing with an FDCPA violation. Many people don’t realize that the law protects them from harassment, false claims, and unfair collection practices. 

Some collectors call repeatedly to intimidate you. Others misrepresent the amount you owe or threaten legal action they can’t take. These aren’t just scare tactics—they’re illegal. Understanding the list of FDCPA violations gives you the power to stand up for your rights.  

This blog helps you with the list of FDCPA violations so you can recognize and respond to them. Let’s start with what the FDCPA is and why it matters. 

What is the FDCPA?

The Fair Debt Collection Practices Act (FDCPA) protects you from abusive debt collection tactics. Congress passed it in 1977 to stop harassment, deception, and unfair treatment by third-party debt collectors. This law ensures collectors follow ethical practices when pursuing unpaid debts. 

Who Does the FDCPA Apply To?

The FDCPA applies only to third-party debt collectors, not original creditors. If you owe money to a bank, medical provider, or retailer, they are not covered under this law. However, once they hire a collection agency or sell your debt to a third party, FDCPA rules apply. Debt buyers, law firms collecting debts, and collection agencies must follow these regulations. 

Why the FDCPA Matters for You

Debt collection agencies often cross legal lines. Some use intimidation, misleading statements, or harassment to force payments. Understanding your rights helps you recognize when a collector violates the law. A clear list of FDCPA violations can protect you from unfair collection tactics. 

South East Client Services Inc. assists consumers in handling aggressive collectors. We provide guidance and support if you suspect violations. Our team helps you document misconduct and take the right steps. Reach Out to Us>> 

Next, let’s explore common illegal practices and how they impact consumers.  

List of FDCPA Violations: Common Illegal Debt Collection Practices

Debt collectors must follow strict guidelines under the Fair Debt Collection Practices Act (FDCPA). However, many still engage in illegal tactics to pressure consumers into making payments. Recognizing these violations empowers you to take action and protect yourself. Below is a list of FDCPA violations that debt collectors frequently commit. 

1. Harassment & Abuse

Debt collectors cannot harass, threaten, or intimidate you into paying. The FDCPA prohibits the following abusive tactics: 

  • Excessive or repeated phone calls: A collector cannot flood your phone with calls to pressure you. If you receive multiple calls in a day, especially at odd hours, it could be harassment. For example, if a collector calls you every hour despite no new information, they are violating the law.
  • Use of profanity or threats: A collector cannot insult, belittle, or threaten you with harm. If someone calls you and yells, uses offensive language, or threatens physical violence, you have the right to report them.
  • Threats of legal action they cannot take: Collectors may say they will sue you, garnish your wages, or seize your property. If they have no legal authority to do so, these threats are illegal. For example, if a collector claims they will have you arrested for unpaid medical bills, they are lying—unpaid debts are not a criminal matter.

2. Misrepresentation & Deception

Debt collectors cannot mislead you about your debt or your legal rights. Some of the most common deceptive practices include:

 

  • Lying about the amount you owe: Collectors may inflate your balance by adding unauthorized fees or interest. Always request a written statement of your debt to confirm what you actually owe.
  • Pretending to be someone they’re not: Some collectors pose as attorneys, government officials, or law enforcement officers to scare you into paying. If a caller claims to be from the police and demands immediate payment, they are violating the FDCPA.
  • False claims about legal consequences: No one goes to jail for unpaid personal debt. If a collector tells you that you’ll be arrested if you don’t pay immediately, they are breaking the law. Similarly, they cannot falsely claim that your wages will be garnished unless they have obtained a court order.

3. Unlawful Contacting of Third Parties

Your debt is a private matter. Collectors cannot discuss it with unauthorized individuals, including family members, friends, or coworkers. The FDCPA strictly limits third-party contact to locating you, and even then, they cannot reveal details about your debt. 

  • Calling family members, employers, or neighbors: A collector may contact someone you know, but only to ask for your phone number or address. They cannot repeatedly call your relatives or discuss the details of your debt. If your employer tells them to stop calling your workplace, they must comply.
  • Sharing personal financial information: Debt collectors cannot disclose your debt amount, payment history, or financial struggles to anyone other than you or your attorney. If a collector leaves a detailed voicemail about your debt on a shared phone line, they are violating your rights.

4. Unauthorized Communication Practices

Debt collectors must follow strict communication rules. Any violation of these guidelines is illegal: 

  • Calling at restricted hours: Collectors cannot call before 8:00 AM or after 9:00 PM in your local time zone. If a debt collector repeatedly calls you in the middle of the night, they are violating federal law.
  • Ignoring cease-and-desist requests: If you send a written request asking a collector to stop contacting you, they must comply. The only exception is if they send a final notice about legal action. If a collector continues to call or send letters after receiving your request, they are violating the FDCPA.
  • Contacting you at work after being told not to: If you inform a collector that your employer does not allow collection calls at work, they must stop. If they continue, they are breaking the law.

5. Unfair Practices

Debt collectors cannot use unfair or unethical methods to collect payments. Some of the most common illegal practices include: 

  • Adding unauthorized fees or interest: A collector cannot charge you more than what was agreed upon in your original contract. Some agencies try to add collection fees or late charges that were never part of the original debt agreement.
  • Depositing post-dated cheques early: If you give a collector a post-dated cheque for payment, they must wait until the date written on the cheque. Depositing it early is a violation of federal law.
  • Threatening to take property without legal authority: Collectors cannot claim they will seize your home, car, or bank account unless they have a valid court order. If someone tells you they will take your assets immediately, they are likely trying to scare you into paying.

If you experience any of these violations, you have legal options. Up next, we’ll discuss how to recognize illegal debt collection practices in phone calls and what steps you can take to protect yourself.   

How to Identify FDCPA Violations in Debt Collection Calls

Debt collectors must follow strict rules when contacting you. However, some use illegal tactics to pressure payments. Recognizing these list of FDCPA violations in phone calls helps you take action and protect your rights. 

Recognizing the Red Flags

Debt collectors know that fear and urgency push people to pay. Many use aggressive tactics that violate federal law. Watch for these warning signs: 

 

  • Repeated calls in a short time: A collector cannot call you multiple times a day just to annoy or pressure you. If you answer and they keep calling, it’s harassment.
  • Threats of arrest or legal action: Debt is not a criminal offense. A collector cannot claim you’ll go to jail for unpaid credit card bills. If they do, they are breaking the law.
  • Refusal to provide written verification: If you ask for written proof of your debt and the collector refuses, be cautious. The FDCPA requires them to provide a written notice within five days of first contact.
  • Attempts to collect on a debt you don’t recognize: Some collectors try to collect debts that don’t belong to you. If they refuse to verify the details, don’t make any payments.
  • Calls outside of legal hours: The FDCPA restricts collection calls to between 8:00 AM and 9:00 PM in your time zone. Calls outside these hours are illegal.

What Debt Collectors Can and Cannot Say

Debt collectors are allowed to ask for payment, but they cannot lie, threaten, or mislead you. 

Here’s what they can say: 

  • They can tell you the amount you owe, the creditor’s name, and how to dispute the debt.
  • They can ask for a payment arrangement, but they cannot demand immediate payment.
  • They can notify you of legal action only if they truly intend to file a lawsuit. 

But they cannot say:

  • You will be arrested if you don’t pay.
  • They will seize your wages or assets without a court order.
  • They are a lawyer or government agent when they are not.
  • Your credit score will drop immediately if you don’t pay today. 

If a collector makes false claims, document the call. These violations could help you build a case against them. 

Keep Records of Conversations as Evidence

Keeping detailed records strengthens your case if you need to report illegal debt collection practices. Here’s how to do it: 

  • Record the date, time, and caller’s name: Note when and how often they call. A high volume of calls may support a harassment claim.
  • Write down what was said: If a collector threatens or misleads you, write down their exact words. This documentation can serve as evidence.
  • Save voicemails and letters: If a collector leaves an aggressive voicemail or sends misleading letters, keep copies. This helps prove FDCPA violations.
  • Send a cease-and-desist letter via certified mail: If you want the calls to stop, send a formal request. If they continue calling, you have proof of their violation.

Understanding these violations is the first step. Next, learn what to do if you experience illegal debt collection tactics and how to protect your rights.  

What to Do If You Experience FDCPA Violations

If a debt collector breaks the law, you don’t have to tolerate it. The list of FDCPA violations includes harassment, deception, and unfair collection tactics. Taking the right steps can stop the abuse and protect your rights. 

1. Request Written Verification of the Debt

Debt collectors must send you a written notice within five days of their first contact. This notice should include the amount owed, the creditor’s name, and your rights to dispute the debt.  

If you receive a call about a debt, ask for this information in writing. Never make a payment before confirming the debt is valid. Some collectors chase debts that don’t belong to you or inflate balances with unauthorized fees. 

For example, if a collector claims you owe $5,000 on an old loan, but you don’t remember borrowing that amount, request written proof. If they refuse, they are violating the FDCPA. 

2. Document Every Interaction

Keeping records is crucial when dealing with illegal collection tactics. Write down the date, time, and details of every phone call. Save letters, emails, and voicemails as evidence. 

If a collector makes threats, record what they said. Documentation strengthens your case if you need to file a complaint or take legal action. 

If a collector calls you 15 times in one day or claims you’ll go to jail for unpaid medical bills, write it down. Repeated calls and false threats are clear violations. Understand your rights regarding medical debt collection>>  

3. Send a Cease-and-Desist Letter

Under the FDCPA, you can request a debt collector to stop contacting you. Send a cease-and-desist letter via certified mail with a return receipt. Keep a copy for your records. 

Once they receive your letter, they can only contact you to confirm they will stop collection efforts or to inform you of legal action. If they keep calling, they are breaking the law. 

Tip: South East Client Services Inc. can help draft a strong cease-and-desist letter. Their experts ensure the letter is properly worded and legally effective. 

4. File a Complaint with the CFPB or FTC

If a debt collector ignores the law, report them. The Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) investigate collection abuses. 

Visit consumerfinance.gov to submit a complaint to the CFPB. You can also file a complaint with your state’s attorney general. 

If a collector continues calling your workplace after you’ve told them to stop, you can report them. The CFPB has helped thousands of consumers hold collectors accountable. 

5. Seek Legal Help or Professional Debt Consultation

If the harassment continues, consider legal assistance. South East Client Services Inc. provides consultation for consumers facing aggressive collection tactics. Their team helps you understand your rights when dealing with debt collectors and explore options for relief. 

A lawyer can help you sue a debt collector for FDCPA violations. You may be entitled to damages, including compensation for emotional distress. 

Taking these steps can help you stop harassment and regain control. Next, learn how South East Client Services Inc. can support you in dealing with unfair debt collection practices.  

How South East Client Services Inc. Can Help You 

Debt collectors don’t always play by the rules. If you’ve been harassed, misled, or threatened, you don’t have to face it alone. South East Client Services Inc. helps consumers take action against unfair collection practices and potential FDCPA violations. 

Our team understands how collectors operate and works with you to fight back. If you’ve been receiving excessive calls, false legal threats, or deceptive notices, we’ll guide you through the complaint process and help you gather the right evidence. 

Not sure if a violation has occurred? South East Client Services Inc. offers free consultations. Our experts review your situation, explain your rights, and outline your options. If a collector has broken the law, we can help you respond effectively. 

Beyond advice, we also connect consumers with legal professionals who specialize in debt collection violations. Whether you need to send a cease-and-desist letter, file a complaint, or take legal action, we help you explore the best path forward. 

If you’re dealing with unfair debt collection, Reach Out to Us for expert guidance and support. 

Conclusion

Debt collectors must follow the law, but many cross the line. Knowing the list of FDCPA violations helps you recognize illegal tactics and protect yourself. If you face harassment, misrepresentation, or unfair practices, take action. Document every interaction, demand written verification, and report violations to federal agencies.

 

You don’t have to handle this alone. South East Client Services Inc. offers expert guidance to stop unfair collection practices. Their team provides free consultations, legal support, and financial solutions to help you regain control. 

If a debt collector has violated your rights, don’t wait. Contact Our Experts Today to discuss your case and explore your legal options.